Combining evidence-based behavioral science with advanced AI, data, and analytics capabilities, Symend is transforming the debt recovery industry by treating individuals with empathy and dignity at the time when they need it most. Symend’s customer engagement platform enables service providers and financial institutions to experience higher cure rates and reduced costs while building long-term relationships with customers and lifelong value for their companies and brands.

ACP helped Symend define their value proposition, outlined a new messaging roadmap for both internal and external communications, and created a visual lexicon, including logo and tagline, that express the company’s unique contribution and culture.

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